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Customer ServiceSafe Hands.. Safer Solutions.

Safe Arabia Trading division offers a range of services for our customers to ensure the equipment performance and extending equipment lifecycles. By stationing Safe Arabia specialist maintenance teams continuously on customer site we are able to become a reliable and effective partner that can immediately solve problems 24/7.

Standard Services
  • Installation & commissioning
  • Preventive maintenance and repair services for all of our products
  • Repair and corrective maintenace
  • Measurement and Calibration
  • Supply & installation of Spare parts and consumbles
  • Qualification (IQ/QQ)
Premium Services
  • Engineering support services
    • Consultancy services in order to assist customers in selecting the best products or solutions
    • Design-in-support for the integration of our products and solutions into our customer’s equipment
    • Customisation – products or solutions desinged to suit each customers
  • Projects planning and management
  • 24/7 Breakdown/Emergency services
  • Annual maintenance contracts
  • Service Level Agreements
  • Factory Acceptance Test Services
  • Site Acceptance Test Services
  • Validation & Documentation
  • Extended Warranty
  • Software Updates
  • System Upgradations
  • Training & Seminars

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